Star has weeks to prove progress on planned Qld fixes. But you can’t see them



why does it matter

Star's license in NSW was suspended in 2022, with Nicholas Weeks appointed by that state's regulator as special manager and a similar role in Queensland months later.

A second NSW inquiry launched new public hearings this week, fueled by concerns about the progress of the reform.

Mr Weeks said the inquiry's concern about “widespread” counterfeit welfare checks on customers using poker machines for more than three hours in Sydney had prompted probes in Queensland.

The Queensland Government will decide whether to again postpone, impose or withdraw a 90-day suspension of Star's Brisbane and Gold Coast licences, based on Weeks' recommendation, by May 31.

what they said

The overhaul plan, with a four-year budget of $214.5 million, includes 110 initiatives in 15 different areas of Star's business, with any details redacted in the synopsis.

These have been organized into three “horizons” according to the required deadlines. The first, called “reconstruct”, is said to lay the foundations for reform.

“This horizon is also identifying outcomes for the planned April 2024 opening of The Star Brisbane,” the plan, dated October 5 last year, said of the now delayed opening from Queen's Wharf.


While Star management's governance arrangements and work to engage its thousands of staff are set out, most of the additional details in the 37-page synopsis are also redacted.

What you need to know

Star's fall since the allegations were first reported by this masthead and 60 minutes has impacted all of its boards, most of its former executives, and its share price since 2021.

The company has been hit with hundreds of millions of dollars worth of fines from state inquiries and has set aside $150 million for a possible AUSTRAC penalty.

Hundreds of jobs were cut last year following low casino revenues, which have continued through 2024.


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